FAQS
Sign up/Registration
How do I register?
We believe that you have the right to experience Mr Kelvin’s class before signing up, thus we are offering free trial for all students. Click on this link and fill in the required information. Once submitted, we will get in touch with you within 24 hours. Further instructions will be shared with you on how to access the free trial lesson.
Do you offer free trial?
We believe that you have the right to experience Mr Kelvin’s class before signing up, thus we are offering free trial for all students.
I have attended the free trial and I'm happy with Mr Kelvin's lesson, what should I do next?
Send a WhatsApp message to 8875 8789, we will send you online registration form as well as payment details.
How do I make payment?
We accept PayNow, please make payment to UEN Number: 202113223G. You will see our name as “The Chemistry Practice Tuition Centre Pte. Ltd.”. Please indicate your name/child’s name under the remarks/comments field. Kindly take a screenshot after successful payment and send the screenshot over to 8875 8789 for payment verification.
Lesson Related
Do you offer physical face to face lessons?
Yes! Both online and physical class lessons are available.
Which platform are you using for online live lessons?
Currently we are using Zoom for our online live lessons, as most students are already familiar with the platform. However, we are always looking ahead and exploring more innovative technologies in the future.
Is it safe to use Zoom?
In the early days of the COVID-19 outbreak, Zoom experienced a sudden surge in users as well as popularity. Soon, it became a target for hackers. However, since then, Zoom has tightened the security of their software and interface, Zoom has also poured in maximum resources on its security.
On top of that, during online lessons at The Chemistry Practice, we have all these additional measures to prevent hackers from intruding the lessons:
-enabling of waiting room to screen all students before admitting them (that’s why we need your photo submission during registration)
-all Zoom lessons are passcode protected and passcode is found only in the online portal account
-only Mr Kelvin is allowed to share screen (students are not allowed to share screen during lessons)
-students are only allowed to send messages to Mr Kelvin (students cannot message their friends via Zoom)
-Zoom lessons will be locked 15mins into lesson or when all students have arrived (which ever is earlier)
Can I ask questions during the lessons?
We strongly encourage students to ask questions and clarify their doubts. However we request that students reserve their questions until the end of the lesson as Mr Kelvin will dedicate time after every lesson to address questions from students.
I missed a live lesson, what should I do?
All our lessons are recorded and these are available in the online portal for 1 week after the lesson. Students can log in to the portal anytime to view the lesson they missed.
What can I expect during the online live lesson?
In our normal lesson (not revision classes), we will focus more on content mastery, where detailed explanation on concepts will be taught. Students will also be given practice questions on key techniques to solve questions during lesson.
